1. Information We Collect

Personal Information You Provide

• We collect information that you voluntarily provide to use when you:
  • Complete our Leadership Edge Assessment
  • Schedule a consultation or coaching session
  • Register for our services
  • Contact us via email or forms on our website
  • Subscribe to our communications

• This information may include:
  • Name
  • Email address
  • Phone number
  • Professional information (job title, company, industry)
  • Leadership challenges and goals
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• This information may include:
  • Name
  • Email address
  • Phone number
  • Professional information (job title, company, industry)
  • Leadership challenges and goals
  • Any other information you choose to provide

We may use use cookies and similar tracking technologies to collect this information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Your Information

• We use the information we collect to:
  • Provide, operate, and maintain our coaching services
  • Process your assessment results and provide personalized recommendations
  • Schedule and conduct coaching sessions and consultations
  • Communicate with you about our services, including service updates and promotional materials
  • Respond to your inquiries and provide customer support
  • Improve our website and services
  • Analyze usage patterns and trends
  • Comply with legal obligations
  • Protect against fraudulent or illegal activity

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, including:
  • Calendly (scheduling platform)
  • Google Analytics (website analytics, when implemented)
  • Email service providers
  • Website hosting services

These service providers are contractually obligated to use your information only as necessary to provide services to us and are required to protect your information.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

With Your Consent: We may share your information for any other purpose with your explicit consent.

4. Third-Party Services

Our website and services integrate with the following third-party services:

Calendly: We use Calendly to schedule consultations and coaching sessions. When you book an appointment, Calendly collects your name, email address, and any information you provide in the booking form. Calendly’s privacy policy is available at https://calendly.com/privacy.

Google Analytics: We may use Google Analytics to analyze website traffic and usage patterns. Google Analytics uses cookies to collect information about how visitors use our website. Google’s privacy policy is available at https://policies.google.com/privacy.

These third-party services have their own privacy policies governing the use of your information. We encourage you to review their privacy policies.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Assessment data and consultation inquiries: Retained for up to 2 years unless you request deletion
• Active client information: Retained for the duration of our coaching relationship plus 3 years for business records
• Email communications: Retained until you unsubscribe or request deletion
• Website analytics: Retained according to Google Analytics’ data retention policies

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access: You have the right to request access to the personal information we hold about you.

Correction: You have the right to request that we correct any inaccurate or incomplete personal information.

Deletion: You have the right to request deletion of your personal information, subject to certain legal exceptions.

Opt-Out: You have the right to opt out of receiving marketing communications from us at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

Data Portability: You have the right to request a copy of your personal information in a structured, commonly used format.

Restriction: You have the right to request that we restrict the processing of your personal information under certain circumstances.

To exercise any of these rights, please contact us at sandi@leadershipedgetoimpact.com.

7. California Privacy Rights (CCPA

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect, use, disclose, and sell
• The right to request deletion of your personal information
• The right to opt out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your CCPA rights

To exercise these rights, contact us at sandi@leadershipedgetoimpact.com.

8. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure (“right to be forgotten”)
• Right to data portability
• Right to object to processing
• Right to withdraw consent

Our legal basis for processing your information includes

• Consent: When you provide explicit consent (e.g., subscribing to communications)
• Contract: When necessary to perform our coaching services
• Legitimate interests: When necessary for our business operations

To exercise these rights, contact us at sandi@leadershipedgetoimpact.com.

9. Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

11. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, course materials, the EDGE Framework, the Four Leadership Stages model, assessments, and other materials (“Content”), is the exclusive property of Leadership Edge to Impact and is protected by copyright, trademark, and other intellectual property laws.

You may not:

• Reproduce, distribute, or create derivative works from our Content without written permission
• Use our trademarks, service marks, or branding without authorization
• Copy or redistribute our proprietary frameworks, assessments, or coaching methodologies

Unauthorized use of our intellectual property may result in legal action.

12. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, security or content of these external sites. We encourage you to review the policies of any third-party sites you visit.

13. Email Communications

When you provide your email address, you may receive:

• Response to your inquiries
• Appointment confirmations and reminders
• Service updates and information about our coaching programs
• Promotional materials and newsletters (you may opt out at any time)

We use Gmail for our email communications. Google’s privacy policy applies to emails sent through Gmail and is available at https://policies.google.com/privacy.

14. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device.
Types of cookies we may use:

• Essential cookies: Necessary for website functionality
• Analytics cookies: Help us understand how visitors use our website (via Google Analytics)
• Preference cookies: Remember your settings and preferences

You can control cookie settings through your browser. Disabling cookies may limit your ability to use certain features of our website.

15. Do Not Track Signals

Some web browsers have a “Do Not Track” feature. Our website does not currently respond to Do Not Track signals.

16. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the “Last Updated” date at the top of this policy. We encourage you to review this Privacy Policy periodically. Your continued use of our website and services after any changes constitutes your acceptance of the revised Privacy Policy.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: sandi@leadershipedgetoimpact.com
Website: leadershipedgetoimpact.com
We will respond to your inquiry within 30 days.

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.